Your website is your storefront. In many cases it provides a prospect’s first impression of your company. You know what they say about first impressions; you can only make one and it better count. The good news is that keeping in mind a few fundamentals and making a few simple tweaks to your website can take it from bland to brilliant. You can create a website that attracts visitors, converts clients, and helps you build a prosperous and exciting business.
To help you out, I have come up with a list of 50 Sure Fire Things Your Website Needs to Attract More Clients!
Disclaimer: This post may contain affiliate links. Meaning that if you purchase their product by using the direct link, I receive a small compensation at no extra cost to you. HOWEVER, I only recommend tools and resources I absolutely love and/or currently use myself. Thank you for your support!
1. Invitation to Friend/Follow on Social Media
Social media is more than a trend or a tactic that you can use to build an audience. It’s as essential for most industries as a website itself. And merely having a social media “presence” isn’t enough; you have to let people know you’re active on social media by inviting them to interact.
There are many ways to accomplish this; one of the simplest is to extend an invitation – “Follow me on Facebook,” for example, and include a link to your page.
2. Professional Quality Logo/Header
The world of Internet marketing is vast and competitive. While you can create your own blog header, you should probably leave it to the professionals unless you happen to be a design whiz. Make an investment in your brand and your business by creating a strong and relevant header and logo to represent your business.
3. Easy to Navigate
Make sure your visitors can find their way around your website quickly and easily. If you’re uncertain about how to accomplish this, then study websites that you visit often. Notice how they guide you through the site. Do they provide relevant and easy to recognize navigation tabs? Does the flow of the site seem logical? Is there a search function so you can head directly to the page or information you’re looking for?
Does your website invite visitors to comment on your articles and blog posts? One of the best ways to not only measure engagement, but to also create it, is to take a look at the level of interaction on your site.
Some business owners choose to not allow comments, but if you don’t then you may be selling your visitors short. Engage them in conversation and invite interaction and comments. You’ll not only learn a lot about your audience, you’ll help build a loyal community of customers.
Another option is to include Facebook comments. That way the conversation on your blog is continued on Facebook, where more people are likely to see and interact.
5. Fresh and Catchy Content
The single most important thing you can do to transform from bland to brilliant is to create the best content possible. Fresh content means that your content is recent and it’s topical.
You’re not creating content about something that happened five years ago or even five months ago. You’re creating content about what’s going on right now. And catchy content varies depending on your niche and your audience.
The most important thing to remember when contemplating what makes something catchy is what voice and style you want to communicate to your readers. Are you serious? Funny? Controversial? What makes your content interesting, different, and valuable to your reader?
6. Archives With Clearly Distinguishable Keywords
This function is particularly important if you have a blog or other WordPress based website. Make finding information easy for your visitors by creating archives. Archives are essentially directories for old content.
No one wants to search through page after page of old content just to find something they’re looking for. They want to be able to find what they need with a few clicks of their mouse. Use keywords that accurately describe the subject of the content to organize your archives.
7. Search Field
It doesn’t matter what the foundation is for your website, it is important to make it fully usable by anyone who visits. One of the simple tools you can use to make this happen is a simple search field. It was briefly mentioned in Item #3 above, where navigation was discussed. There are different search tools you can use.
For example, Custom Search Plugin is a WordPress plugin that allows you to create custom searches. Maybe you want people to be able to search for quotes or tips on your site. You can use this tool to add functionality to your website and to help separate your business site from your competition.
8. Inquiry Form
What do you want people to do when they’re at your site and they have a question? You might already have a FAQ page (hopefully you do), but what if the answer to a visitor’s question isn’t on that page? Ideally, you want your visitor to be able to reach out and ask their question. This keeps them engaged and connected to your business.
To make this happen, it has to be easy for them to contact you. One of the simplest ways to accomplish this is to have a contact form or an inquiry form on your site. They enter their email address, subject line, and ask their question. You or your customer service assistant receives the message and can promptly respond.
9. List of Awards Earned and/or Recognition’s
If you or your business has been recognized for anything relevant to your industry then by all means make sure it’s acknowledged somewhere on your website. Awards and recognitions give you a boost in credibility.
For example, “Best of the Web” winners proudly display their award logo right on the landing page of their sites.
If you haven’t won any awards or received any relevant recognitions, that’s okay. You’re certainly not alone. Consider including a campaign to win an award in your business planning. Get involved in your industry and get acknowledged.
10. Media Page
Do you have a media page? A media page is designed to help provide the media with the essential information they need. Approach it with the belief that the media will come looking for you and will want to learn more about your business. Here are just a few of the elements to include on your media page:
- Company Mission and History
- Product List
- Company Bios
- Company News and Press Releases
- Brochures, Logos, Images
11. Top Quality Free Downloads
Freebies are appreciated by just about everyone. However, they can’t be the average run of the mill freebies. Your free content needs to provide unique value to each prospect. It should solve a problem in an organized and efficient manner. Some of the best freebie downloads are simple.
For example, you might create a calendar, checklist, or even a downloadable worksheet for your prospects to fill out. Remember to brand your free downloads and use them to gently drive traffic to a sales page or the next item in your sales funnel.
12. Relationships With Relevant Industry Professionals
Relationships are what build business. You have relationships with your customers and prospects, your vendors, contractors and much more. Each relationship is an opportunity to leverage, grow, and prosper. Relationships with relevant industry professionals can be significant.
For example, imagine if you have a pet blog and you forge a relationship with Cesar Millan (the “Dog Whisperer”) who links to your site or mentions you on Facebook. That would be huge for your business. And you don’t have to forge relationships with industry celebrities to make an impact. Connecting with others builds your community, one person at a time.
13. Contributor Content
Let other people create content for you. Each guest blogger, interview, or contributing author brings their audience with them. You’ll gain traffic and followers. You’ll also gain credibility by providing your prospects with a variety of valuable content.
14. A Newsletter
Email marketing is still one of the most powerful means to connect with your prospects, build relationships and make sales. However, your email newsletter has to be valuable. Make sure it provides different value than your website content. And separate that content so that newsletter subscribers receive unique value.
15. Membership Option
Have you ever considered offering a membership for your business? Members receive exclusive content, products or services, or promotions. You can charge for the membership or offer it for free. The choice depends largely on your audience, niche, and goals. Consider offering a membership option for your site to help broaden your offerings and set your website apart from your competition.
Hosting events is a great way to not only attract attention to your business but get people involved with your business – events creates relationships. Consider hosting regular events and adding a promotional banner on your site to generate interest and attendance. You can host regular monthly webinars, chats, and other events to educate and promote at the same time.
17. Optimized Sign Up Offer
How do you motivate people to sign up for your newsletter? A great sign up offer can do the trick. There are many options to consider. You can give away a free report or ebook. You can provide a free online tutorial, video series, or access to behind the scenes audio recordings.
Create a fabulous offer to motivate subscribers and publish that offer in a prominent location on your website. Experiment to see what type of opt-in form works best. Some people have great luck with pop-ups, while others find that the upper right hand corner of their website works best.
Testimonials are money in the bank. They’re mini sales pitches made on your behalf by a satisfied customer. Who better to promote you and sell your services than an unbiased customer? Use these testimonials wisely and place them strategically on your website
You can take your website up a level by offering webinars and using the tool to provide teaching opportunities to your prospects and customers. You can even use material from the webinars as the foundation for new content on your website.
20. Great Headlines for Everything
Headlines have an important role to play, and the more compelling and relevant they are the better. They’ll pull your prospect to your content. Practice writing headlines. Test headlines to determine what your prospects respond to.
21. Exceptionally Effective Calls To Actions
Include a call to action in every single piece of content you publish on your website – even if you merely want someone to stay on your site and read some more. Tell your visitors what to do next and help guide them through your site step by step.
22. Clear Brand
What’s your brand? Is it strong and apparent on your website? You can use your colors, logo, header, buttons, graphics, and the voice of your content to help build and establish your brand.
23. Obvious Target Market
Who is your target market, and when they visit your site is it obvious that you’re talking to them? Your target market are the people who your products and services are designed to help. They’re the people whose problems you solve.
If you’re unsure who your target market is, then it’s time to conduct some research. Take a look both at the demographics and psychographics of your customers. What do they have in common? Create an ideal prospect and then craft your website to appeal to that ideal prospect.
24. About Page
Your “About” page can include a number of pieces of information. Consider including information about your company’s vision and mission. You can also include a bio or staff, although those are often best left to a separate page. You might include the company history and your purpose.
25. Contact Page
The contact page is simple enough yet it is very important. It should include your contact information even if it’s already been published elsewhere on your site. Include name, phone numbers, email addresses and physical address. Also consider including any social media links on this page.
26. Video And Welcome Audio
Video and audio have become primary means of communication online. YouTube, Vimeo and other social video sites have changed the way we interact online. People enjoy being able to put a face with a business. They also like to hear your voice. Consider including both video and audio content on your site. You might even include a simple welcome message embedded into your landing page and/or sales page
USP stands for unique selling proposition. It’s what makes you different. How do you separate yourself from your competition? What do you do better or differently from them? Integrate your USP into your voice, branding, and content online.
28. RSS Feed
RSS is a means of syndicating your content. It allows others to subscribe to your site and automatically receive new content and/or blog posts in their email inbox or via their favorite reader like Feedly. It’s ideal if you can offer both reader RSS and email RSS so that your visitors have a choice.
29. New Products and/or Services
One of the best ways to make your business website stand out from your competition and really take hold is to create a steady stream of top quality products or services. Create a launch plan that provides you with the ability to talk about new products or services often, to discuss pending launches, and to offer promotions. It keeps things exciting and of course it helps your bottom line.
SEO is search engine optimization. It’s the strategy and toolbox of tactics that drive traffic to your website. There are many tactics to embrace including linking, keywords, content, social media and more.
My SEO preference is Yoast.
Analytics will not only help you fine tune your SEO strategy, it’ll help you build stronger relationships, better understand your clients and prospects, and it will help you create highly targeted content. Analytics is essentially a program that helps track every single visitor activity on your website.
Google offers a free version of analytics software that is easy to use. You embed the code into your blog or website and then you can track your website activity. You can see which pages receive the most visits, where your visitors come from and much more. Analytics is an essential tool for any serious business owner.
32. Relevant And Strong Outbound Links
Many people are frightened of outbound links. They’re worried that they will be sending their visitors away. The key to good outbound links is to link to websites that are complimentary and that you have a relationship with.
For example, if you have a dog training blog you might link to your favorite dog toys website or your favorite dog breed information site. Choose relevant sites that aren’t in direct competition with you. These outbound links should also only be with professionals that you have a connection with. Ideally they’ll also help promote you by linking to your site or by promoting you on social media.
33. Promotional Offer
Ideally you’ll always have something going on, something that you can promote. You don’t need to have a fire sale every other week; in fact, that’s generally not a great idea. However, a relevant and valuable promotion can create interest for your company. There are many opportunities for promotions including new product launches, sales, and holidays.
34. Referral Or Affiliate Program
Word of mouth marketing is one of the best forms of marketing because it doesn’t come from you. It comes from satisfied customers. Consider creating a referral program for your business. You can reward referrals with money, discounts or add ones.
You might also consider creating an affiliate program. An affiliate program pays others a commission based on sales they send your way. It requires some additional legwork because you’ll want to provide them with materials to be successful, but it can pay off generously.
Make sure your customers’ information is protected by an appropriate level of technology. Using a secure shopping cart and payment system. Make sure your customers know they’re protected by sharing your security protocol and policies. If you have SSL (Secure Socket Layer), then tell them you have it by displaying the logo.
36. Fast Load Times
Invest in a good webhost and make sure the graphics you’re uploading aren’t so large they slow down load times. People are impatient and generally won’t wait more than a few seconds for a site to load.
37. Visual Interest
With good design elements and attractive and relevant graphics strategically placed throughout, you’ll create a website that is beautiful to look at as well as useful. Work with a designer to get an attractive and balanced site.